Our Latest Donors:
As one of the fully accessible theatres in London I frequently visit the Lyric in Hammersmith and as a wheelchair user I appreciate the level access to the main entrance and the lifts to all floors. Every show I see is different but the experience is always the same - friendly and inclusive.
Keith Gray, Lyric Visitor
A Lyric Welcome
We hope the Lyric is as welcoming to you as possible. If you have any questions about any of our services, would like to join our mailing list or need help arranging your visit please contact Ticket Office on 020 8741 6850 or email email@example.com
The Lyric offers one free companion ticket to those accompanying someone with access needs who is unable to exit the theatre unaided. People using the audio description or the captioning services can book their tickets for £12.50. These can be booked by calling us on 020 8741 6850. Our friendly Visitor Services staff will do their best to advise you on making the most of your visit and will try and accommodate any requests you may have.
Getting to the Lyric
All of Hammersmith's Underground lines (District, Piccadilly, Circle and Hammersmith and City) have good wheelchair access. We are about 200 yards from all tube stations and the Broadway bus station.
The nearest disabled parking spaces to the Lyric are in the King's Mall shopping centre car park on Level 6. Before 8.30pm the theatre can accessed via a public walkway from level 5 of the car park. After this time the walkway is locked but you can return to the car park by leaving the theatre at the main entrance and turning left along Beadon Road. Access to the car park is on your left (this is the car park's exit road). The pay station and lifts are on the ground floor.
Getting around the Lyric
The Lyric is fully equipped with lifts to the Studio and two disabled toilets.
Our Studio has level access from the main foyer and is licensed for two wheelchairs usually positioned at the front of the seating area. The flexible nature of the seating means that they might not always be in the same place.
Audio Described Performances
We don’t want people with visual impairments to miss out on anything that happens on stage and our Audio Described performances are designed to improve the experience. These are available for certain performances as well as Touch Tours of the set before the show.
Guide dogs are welcome in the building and can either accompany their owners into the auditorium or can be looked after by one of our ushers.
Open Captioned Performances
We present Open Captioned performances for certain performances and both of our theatres have a Sennheiser infra-red audio enhancement system. You can collect a headset from our shop in the main foyer. If you'd like to use the Sennheiser system please tell our Visitor Services team when you book your tickets so they can advise you on the seats that have the best reception.